![]() ![]() Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.Īs more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. View the most updated version of this document here: From selecting products, choosing the right lens, calculating storage & bandwidth, configuring devices, to backing up & playing back recorded files, Hikvision tools are designed to ease the daily job for our dealers, A&Es, system integrators and installers. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at provides essential tools for our customers to promote operational and installation efficiency by shortening time spent on project planning, deployment and maintenance. As Hikvision warranty is void in this case, you must rely on the dealer for any service, support, and warranty of the “gray market” product. Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure. ![]() If your camera has “CH” in the serial number, you are most likely using a “gray market” product. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product. Download DeviceManager Toolĭownload link: General_DeviceManage_V2.5.2.2.T.20160827.exeįile name: General_DeviceManage_V2.5.2.2.T.20160827.Please be aware that Hikvision products are region-specific and regionally supported. The software is included in CD attached to your purchased product, if you lost your CD of product, you may download this software/utility from our website. It should be noted all these functions can be achieved by using “DeviceManager” on the premises that the computer and devices are connected the same router or in the same local network. Using “DeviceManager” tool you can upgrade firmware of IPC/DVR/NVR to the latest version. WiFi Settingįurthermore, this tool can allow you to upgrade device’s firmware via network. “DeviceManager” tool also can help you to modify device’s network settings (IP address, gateway, DNS), also allow you to modify password. The tool also can help you to reset IP camera/DVR/NVR remotely when these devices are malfunction, especially for those products don’t come with reset button design. There are many reasons why you should use this software, for instance, you forget IP address of IP camera/DVR/NVR, and want to access device’s web browser, you can use this tool to search the IP. It’s compatible with Windows operating system (WINDOWS 7, WINDOWS 8, WINDOWS 10 OS), the tool support Simple-Chinese, Traditional-Chinese, English three different languages. “DeviceManager” is free software tool which can allow you search and manage network connected devices including network cameras, digital video recorders (DVR), network video recorders (NVR). ![]()
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